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Support
On this page, you will find answers to common questions. Feel free to contact us directly at info@coutinho.nl.
Audio and video
Videos don't show up in Internet Explorer.
Try to switch off the Compatibility Mode (or Compatibiliteitsweergave).
You can find this setting in the menu called Extra (Dutch) or Tools (English).
After that, empty your browser cache to make sure you aren't viewing an old version of the page.
In the Dutch version of Internet Explorer, go to Extra > Browsegeschiedenis verwijderen...
In the English version, go to Tools > Delete Browsing History...
The word list page is slow in Internet Explorer version 8 and below.
Older versions of Internet Explorer (up to version 8) have trouble loading large amounts of audio files at once.
Because of that, it may take some time for word list pages to load.
For faster loading times, we advise you to use Google Chrome or Mozilla Firefox.